Order & Shipping Policy – USA Used Parts
Once your order is placed and payment is completed, our certified mechanics will confirm that the part is in stock, in good condition, and ready to ship.
🔍 Part Verification & Approval:
We will send you actual photos of the part after it is removed from the vehicle.
You have 2 business days to review and approve the images.
The approval window is valid for up to 7 business days from the order date.
Once approved, your part will be shipped within 5 business days.
🚚 Shipping & Tracking:
Within 2 business days of shipment, tracking details and freight information will be emailed to you.
Shipping Guidelines:
Small parts (e.g., sensors, modules) are shipped to your billing address.
Large parts (e.g., engines, transmissions) are shipped to commercial/business addresses only. Please provide:
Business name and address
Contact person’s name, phone number, and email
Authorization for us to speak with the contact directly if needed
📦 Note: If a forklift is required at the delivery location, the customer is responsible for providing and covering its cost.
Upon Delivery:
Inspect the package carefully at the time of delivery.
If any damage is visible, note it clearly on the delivery receipt before signing and keep a copy for your records.
📞 Need Help?
Phone:+1(860) 430-4722
